Is Your Phone Ready For 682/817?

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Post on Feb 10, 2025

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Is Your Phone Ready for 682/817?

The rollout of new area codes is often met with a collective shrug. But understanding the implications of the impending 682 and 817 area code overlay in parts of Texas is crucial for residents and businesses alike. This article will help you understand what this overlay means, and most importantly, what you need to do to ensure your phone is ready.

Understanding the 682/817 Area Code Overlay

The current 817 area code, serving parts of the Dallas-Fort Worth metroplex, is running out of available phone numbers. Instead of splitting the area into two separate regions with distinct area codes – a disruptive and costly process – phone companies have opted for an overlay. This means the new 682 area code will be added on top of the existing 817 area code, serving the same geographic area.

This isn't a change in your geographical area, but a significant change in how you dial.

What Does This Mean for You?

• Existing 817 Numbers: You keep your current phone number and don't need to take any immediate action.
• New Phone Numbers: New phone numbers issued in the affected area will be assigned either 817 or 682.
• 10-Digit Dialing: The most significant change is the requirement to dial ten digits for all local calls, including calls within the same area code. This includes calls between 817 and 682 numbers.

Preparing Your Phone and Systems

While the transition is designed to be seamless, proactive steps will ensure a smooth experience:

1. Update Your Contact Lists

Manually update all your contacts to include the area code. This avoids the hassle of manually adding the area code in the future.

2. Program Your Devices

• Phones: Update your phone's contact list and ensure all saved numbers have the full 10 digits.
• Fax Machines: Program your fax machine with the correct 10-digit dialing format.
• Security Systems: Contact your security system provider to ensure compatibility with the 10-digit dialing requirement. Many systems need to be reprogrammed.
• VOIP Systems and Auto-Dialers: Businesses using VoIP services or auto-dialers must update their systems to accommodate 10-digit dialing. Failure to do so could result in communication disruptions.
• Medical Alert Systems: Confirm with your provider that your system is 10-digit dialing ready. This is especially crucial for emergency services.

3. Check Your Business Systems

Businesses must check all automated systems that dial phone numbers, ensuring they are updated to dial 10 digits for local calls within the 817/682 overlay area. This includes:

• IVR systems
• CRM systems
• Call center software
• Marketing automation tools

Avoiding Disruptions

The key to a smooth transition is preparation. Ignoring the changes could result in dropped calls, missed connections, and operational inefficiencies for businesses. By taking proactive steps, you can ensure seamless communication throughout the overlay implementation.

The Importance of 10-Digit Dialing

Remember: Even calls within the same area code (whether 817 or 682) will require 10 digits. This new dialing practice applies to both landlines and cell phones within the overlay area. Get into the habit of dialing 10 digits now to avoid confusion and ensure your calls connect.

By following these simple steps, you can ensure that your phone and systems are ready for the 682/817 area code overlay, avoiding any potential communication disruptions. Don't wait until the last minute; prepare now for a seamless transition.